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When the file is opened, you will see one XLSX file with a unique worksheet tab for each of the personal data categories, including the two Read Me files. Refer to ' Open and Understand the "Read Me Second-Data Guide" File ' section for instructions on how to view and understand the information in your individual data categories. Next, follow the instructions below for extracting and opening the file on your specific device type and browser. Note: Since your download file is password-protected, you must have Zip-7 file archiver software to successfully download your file onto a Windows or Macintosh computer.
Choose your browser below to view instructions:. Since the download file is password-protected, you must have Keka-the MacOS file archiver software to successfully download your file on the Mac computer. Since the download file is password-protected, you must have the 7Zipper application to successfully download your file on an Android mobile device.
You can download the 7Zipper File Explorer application for free by going to the Google play store on your device and searching for:. Since the download file is password-protected, you must have the Unzip application to successfully download your file on an Apple IOS mobile device. If the download file extraction password has not been received or was lost, follow the steps below to request a new password:.
The number of files may vary depending on the category ies of personal information you requested and the data available in Verizon systems for each category. This includes your personal information and account or device identifiers we use to help verify that it's you before we disclose information or make changes to your account. We also use this information to communicate with you about your account and recommend new services to you, including targeted ad content.
This category may include additional information, such as records about the calls or text messages you've made or received; geolocation information about your device based on its connection to network cell sites; data usage records of the amount of data you've consumed over time and any associated network information or metadata; a record of your account order activity; or customer activity; which includes records of your visits to Verizon stores and communications with customer service.
See below for an example. Internet Browsing. General Inferences Add-Ons : Information from additional products and features included in your account this is not the exhaustive list. Note that some data columns may appear in more than one of your download files. To view your personal data, double click or tap on each individual file to open it. If you need further explanation of the data field you can search the "Read Me File" for that data field to view its description and definition. Copy the data field name Date Of Entry from the file.
Click on Find Next. Column B will have a short business term title and Column C will have a more detailed definition of the data field: You can also find an explanation of fields in cells with a red arrow in the top right.
See the sample files below for examples. Avoid Download Extraction Issues - Follow these tips if you have issues extracting your download file. Examples of such information are: your credit card information, Social Security number and authentication credentials.
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