Click here to use our alternative subscription form. Check the FAQ Some questions never get old, find the most common ones here. Read FAQ. Search Support Articles These articles offer a trove of helpful hints, explanations and solutions. Start search. Get help. Do I need to buy multiple apps?
What happens if I stop paying my subscription? What are the subscription tiers and what do they include? Please see our pricing page. Where are the new iPhone and iPad apps? Is there a free trial? Banktivity has built-in Help files that you can access from the main menu. What is your upgrade policy and how do I upgrade?
Can I use Cloud Sync between a previous version of Banktivity, Banktivity 7 for example, and the new Banktivity subscription based? Can I sync my Banktivity data between multiple Macs? I have a killer feature request, will you implement it? Do you provide phone support? Open a Support Ticket Submit a bug report, feature request, or general inquiry. We are getting reports of Banktivity documents files becoming corrupted when stored on OneDrive. It is best to store your Banktivity document locally.
Once a document is corrupted, the only recourse to recover your data is to revert to a backup. We are aware that Direct Access is offline for Citibank. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. Our Direct Access team is currently working on getting…. We are aware that Direct Access is offline for American Express in order to download transactions using personal finance applications.
Here is…. Banktivity is a subscription model so there is no need to purchase upgrades. New features and bug fixes will be rolled out in updates. If you are upgrading from a previous version to the new Banktivity, any Direct Access time you have can be transferred. While there is nothing we do to prevent this, we do not recommend using Cloud Sync between different major versions of Banktivity.
There are some items that will not sync properly and may present unforeseen consequences. Banktivity Cloud Sync keeps your documents in sync between all of your Macs and mobile devices, seamlessly.
Cloud Sync is included in all of the Banktivity subscription tiers. Please use our contact form to submit your request and we will certainly consider it. Many of our programs' features are a result of user feedback. No, we offer customer support via live chat, email, and online support articles. This allows us to ensure that all of our support representatives are knowledgeable, responsive, and based here in the United States.
We are confident that this policy is the most effective way for us to meet your support needs. Banktivity on iPad and iPhone requires iOS 13 or higher. Get The Free Trial.
Take a serious look at Banktivity". WHO is Banktivity for? WHAT does Banktivity do? HOW is Banktivity different? More Robust Features More than a mere budget tool for you to react to, Banktivity gives you an interactive financial dashboard to proactively manage all aspects of your finances.
Sail off into the sunset with total financial clarity. Paying down debt and building an emergency fund are some of the most important financial goals. Banktivity gives you a plan to meet those milestones.
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