Microsoft app not downloading

If you are connected to the internet and logged in using your Microsoft account. You may choose to do a Restore to when your Store was working properly otherwise, Reset. There are several reasons why the Windows Store is not allowing downloads from your PC. In some cases, it can be due to the slow internet connection or recent updates.

For us to better assist you, we would like to ask for additional information. Please answer the following:. But the downloading wont stop. To resolve your concern, we suggest that you run the troubleshooter for Windows store apps. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. I have Laptop Working On Win 10 since few days I tried to download apps from store but it stuck only show starting downloading and nothing happen this is big issue. I have tried several steps but not any one helps so please help me.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Your PC was recently updated, but wasn't restarted.

If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store. Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. To check if your PC is authorized, see Add a device to your Microsoft account. A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

While this known issue is fixed in the Windows 10 Version 20H1 May Update, you might need to take the following steps if you are still experiencing this error:. Microsoft Store doesn't open. Fix problems with apps from Microsoft Store. Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. With VPN and proxy servers disabled, try downloading from the Microsoft Store and check if it goes through.

In the Processes tab, select Microsoft Store and click the End task button at the bottom-right corner of the window. Reopen Microsoft Store and try downloading the app s again.

The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings. One more thing: scroll to the Synchronize your clock section and select the Sync now button. Return to the Microsoft Store and check if you can now download apps. So if your apps get stuck in the download queue, launch the File Explorer and confirm that you have enough storage space on your hard disk to accommodate the app s.

If you have multiple hard drives connected to your computer, make sure you configure Windows to save new apps on the drive with sufficient storage space. Microsoft Store generates and stores temporary files called Cache Data on your computer.

These files help Microsoft Store perform faster on your computer. However, when these files get corrupt, they sometimes cause the Microsoft Store to malfunction. Clear the Microsoft Store cache and check if that restore app downloads and installation. Close the Microsoft Store windows and type wsreset in the search box.

Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback!